Frequently Asked Questions
General
Reminder Application Questions
Website Problems
- Help! I can't get my web-cam working!
- Help! I can't remember my password!
- Help! I want to get my widget on my profile or blog
- Help! I can't find my mugshow in the search area
- Help! I want to retake a picture from the past.
- Help! I want to upload a series of pictures I took myself
- Help! I want to upload today's picture from a file, not a webcam
- Help! I want to take a second picture today
- Help! I don't have a webcam!
- Help! How do I refresh my browser cache?
iPhone Problems
Help! I can't get my web-cam working!
Please try all of these as they apply:
-
Make sure you are using the latest version of Adobe Flash. You can verify this by visiting Adobe's website at: http://adobe.com/software/flash/about/
-
If you are having trouble with Firefox, try this.
-
Have you allowed your browser access to your camera? Click to allow your camera.

